Ordering

Select the product you would like to purchase, choose the correct variant if necessary, and click “Order”. Then go to your shopping cart and follow the checkout steps to complete your order.

Did you make a mistake or would you like to change something? Please contact us as soon as possible using the contact options on our website. If your order has not yet been shipped, we will gladly see if we can still adjust it.

As long as your order has not yet been shipped, we can usually still cancel it. Please contact our support team as soon as possible. If your order has already been shipped, you can use our return procedure.

Yes. After your order has been successfully placed, you will automatically receive an order confirmation by email with an overview of your order.

First check your spam or junk mail folder. If you cannot find the confirmation there, please contact us so we can check whether your order has been received correctly.

Yes, it is possible to place an order without creating an account. You can easily check out as a guest.

Yes. Once your order has been shipped, you will automatically receive a digital invoice (PDF) by email.

Payment

We offer several secure and easy payment methods, including:

  • iDEAL | Wero
  • PayPal
  • Bancontact
  • Giropay
  • Sofort Banking
  • VISA, Maestro, MasterCard
  • Google Pay, Apple Pay
  • Pay later (Klarna)
  • Bank transfer

Yes! With Klarna you can receive your order first and pay later. This gives you time to check the product before completing your payment.

Yes! All our payment methods are processed through secure and trusted partners to ensure your payment is handled safely.

First check whether you entered the correct details and if there are sufficient funds available. If the problem persists, our support team will be happy to assist you.