Yes! You can return an order within30 days after receiving it, even if the product is not exactly what you expected.
Important: products must be returned unused, undamaged, and complete.
Please always register your return with us first. Our support team will then help you with:
- Choosing between a refund or exchanging the product for another item.
- Sending the product to the correct return address.
Click here to register your return.
The shipping costs for returning a product are at your own expense.
Although our products are carefully tested and packaged, it is possible that a product is damaged during transport or has a manufacturing defect. Please report the defect to our support team so we can find a suitable solution together, such as repair, replacement, or a refund. Click here to report a defect.
Once we have received and processed your return, the amount will be refunded within 1 to 3 days via the same payment method used for your order.
